ZMacros

Terms of Service

Draft – not yet in effect. Highlighted items are still to be confirmed before ZMacros launches.

Version: VERSION · Effective date: EFFECTIVE DATE Published by: LEGAL ENTITY NAME, REGISTERED ADDRESS Contact: support@zmacros.com · https://zmacros.com/support

The short version. ZMacros is a food, weight and activity tracker. Its numbers are estimates, not medical advice. Paid plans are bought and cancelled through the App Store. We do not sell your data. If you are a consumer, you keep the rights your local law gives you.

1. The agreement

1.1 These terms are a contract between you and LEGAL ENTITY NAME ("we", "us"). They cover the ZMacros app, its online services and our website (together, "ZMacros").

1.2 These also form part of the terms: the Subscription and Auto-Renewal Terms, the Acceptable Use Policy, the Health and Nutrition Disclaimer, the AI Features Notice and the Terms Regional Supplements. A regional supplement applies if you live in a place it covers, and wins where it differs from these terms. The Privacy Policy and the Consumer Health Data Privacy Policy explain how we handle your information; they are notices, not contract terms.

1.3 How you accept. When you set up ZMacros, the "Before you start" screen says that by continuing you agree to these terms and the Privacy Policy, and links to both. You accept these terms by tapping Continue on that screen. If you do not accept them, do not use ZMacros. If you have an account, we keep a record on our servers of which version you accepted, and when. Without an account, that record stays on your phone.

2. Who may use ZMacros

2.1 Minimum age. You must be at least the minimum age for where you live: 16 in some countries, 18 in many others and whenever we cannot tell where you are, and 20 in Thailand. Section H of the Terms Regional Supplements lists them.

2.2 Your true age. The app asks for your year of birth and applies these rules itself. You must give your true year of birth. If you give a false one, we may close your account.

2.2A If you are 16 or 17 (only where 2.1 allows it), you must confirm in the app that your parent or legal guardian has agreed to you using ZMacros, a health and nutrition app that processes health-related data, and to any paid plan you choose. As far as the law of your country allows, your parent or guardian is responsible for that decision and for your use of ZMacros. They do not become a party to this contract unless they agree to it themselves. This does not take away any right you have by law, including any right to cancel a contract.

2.2B Adults-only features. AI photo scanning and the fasting timer are for people aged 18 and over. Under 18, the app also sets stricter limits on targets and goals (Health and Nutrition Disclaimer, section 7).

2.3 Where ZMacros is offered, and sanctions. We choose the countries where ZMacros is offered in the App Store. We do not offer it in mainland China, Russia, Belarus, Iran, North Korea, Syria, Cuba, Qatar, Oman, Lebanon, Saudi Arabia, Indonesia, Kazakhstan or Turkmenistan, and the app refuses to set up when your phone's region, or the country you choose, is one of them. You must not use ZMacros from a country or region under comprehensive sanctions, including Crimea, Sevastopol and the Russian-occupied parts of the Donetsk, Luhansk, Zaporizhzhia and Kherson regions of Ukraine. The app cannot tell these regions apart from the rest of Ukraine, so this rule is yours to keep; if we learn that an account is used there, we close it. We are also not yet listed in some other countries' App Stores while we meet their local rules; if ZMacros is not in your country's App Store, it is not offered there. You confirm that you are not located in a country that is subject to a US Government embargo, or that the US Government has designated as a "terrorist supporting" country, and that you are not on any US, Canadian, UK or EU list of prohibited or restricted parties.

2.4 Your account. You may hold one account, for yourself. At launch you sign in with an email address and password. You can also use ZMacros without an account: your diary and body data are then stored on your phone, not on our servers, though food search, barcode look-ups and any online feature you turn on still use the internet (the Privacy Policy explains what is sent). Keep your sign-in details secure, and tell us at support@zmacros.com if you think someone else is using your account.

3. What ZMacros is, and what it is not

3.1 ZMacros helps you record what you eat, what you weigh and the activity you do. It estimates calorie and macronutrient targets and your energy use from general formulas and your own logs.

3.2 IMPORTANT HEALTH NOTICE. ZMACROS IS NOT MEDICAL ADVICE, DIAGNOSIS OR TREATMENT, AND IT IS NOT A MEDICAL DEVICE. IT IS NOT A SUBSTITUTE FOR A DOCTOR OR REGISTERED DIETITIAN. Its targets, energy and activity estimates, food data and AI photo results are ESTIMATES THAT CAN BE WRONG FOR YOU, and IT CANNOT TELL YOU WHETHER A FOOD IS SAFE FOR YOUR ALLERGIES OR INTOLERANCES. Talk to a qualified professional before changing your diet, weight or exercise. If you feel unwell, stop and get medical help; in an emergency, call your local emergency number. The Health and Nutrition Disclaimer explains this in full, including who should take particular care.

3.3 No promised results, and no reliance. We do not promise that you will reach any weight or goal. You agree not to rely on any figure in ZMacros as the only basis for a decision about your health, diet, medication, allergies or training, and you are responsible for checking what you log. You decide what to do with the estimates. This does not reduce any responsibility we have by law for our own negligence or for a service that is not as described.

3.4 Food data. Nutrition data comes from public databases, including Open Food Facts and USDA FoodData Central, from our own database and from what people enter. We check it where we can, but we do not guarantee that it is accurate, complete or current. Check anything that matters against the label. Data based on Open Food Facts stays under the Open Database Licence (ODbL). Nothing in these Terms or the Acceptable Use Policy limits what that licence lets you do with it. You can ask for a copy in Settings → Licences and credits.

3.5 AI features. The photo scanner uses a third-party AI model to name the foods it sees and estimate amounts. Nothing is added to your diary until you check and confirm it. Some other features, such as reading the text of a nutrition label for a custom food, run on your phone only and send nothing to us or to an AI service. The AI Features Notice explains what is sent, to whom, and the limits.

3A. Your choices and other people's advice

3A.1 You decide. ZMacros gives you a diary, estimates and tools. What you eat, how you train, which targets you use and whose advice you follow are your decisions.

3A.2 Content from other people is theirs. Some of what you see in ZMacros comes from other people and organisations, not from us:food entries from public databases such as Open Food Facts (which anyone can edit), and readings from Apple Health and the watches and apps that feed it. Whoever provides it is responsible for it. We may store or show it, but we don't write it and we don't endorse it. Where we check something, such as food data (3.4), we check it against our own rules and data only. That check does not mean we vouch that it is accurate, safe or right for you.

3A.3 Our own features are ours. ZMacros's targets, estimates, safety limits, AI photo results and the way the app works are ours. We design them with care, but they are estimates (3.2), and what you do with them is your choice.

3A.4 What stays our responsibility. This section does not remove our responsibility for our own acts: how we design and run ZMacros, how we protect your data, how we handle reports (5.7), and anything else that section 12 or the law where you live makes us responsible for. Section 12.6 explains how far we are responsible for other people's content and advice.

4. Your licence to use the app

4.1 We give you a personal, non-exclusive, non-transferable, revocable licence to use the ZMacros app for your own non-commercial use, in line with these terms and the rules of the store you got it from. From the App Store, you may use it on any Apple-branded product you own or control, as the Usage Rules in the Apple Media Services Terms and Conditions allow, including through Family Sharing.

4.2 You may not copy, modify, distribute, sell or rent the app, or reverse-engineer or decompile it, except as the law or an open-source licence allows.

4.2A Our methods are confidential. How ZMacros estimates energy needs, adapts targets and checks its own estimates is our confidential know-how. You may not extract or study the app's code, data or outputs, by hand or with automated tools, to work out those methods, or use them to build or train a competing product or model. This does not limit your right to your own data or anything the law allows.

4.3 Open-source parts of the app are licensed under their own licences, listed in the app under Settings → Licences and credits.

4.4 Our name and logo belong to us. Do not use them to suggest that we endorse or partner with you, or in a business name, domain name, app name or paid search ad, unless we allow it in writing.

5. Your content

5.1 What you record is yours: your diary, weights, recipes, workouts, activities, photos and notes. You let us host, store, copy, process and display it only to run ZMacros for you, including syncing it to your devices. This permission ends when you delete the content or your account, apart from what the Privacy Policy says we keep ("How long we keep it").

5.2 We do not sell your data, and we do not make it public. We do not use your photos or health data to train AI models or for advertising.

5.3 Feedback. If you send us ideas, we may use them without paying you or owing you anything.

5.4 What you upload. You must own, or have permission to use, anything you upload or share in ZMacros, and it must not infringe anyone's copyright, trade mark, privacy or other rights.

5.6 What you share, you are responsible for. If you share something with other people through ZMacros, you are responsible for it, including that it is accurate and lawful. We store and show it because you asked us to. We don't check everything people share before others see it. We may review it, and remove or restrict anything that breaks these terms or the law, and we tell you why (9.2). Removing one item does not make us responsible for others we did not remove.

5.7 Reporting content and conduct. Anyone, with or without an account, can report something in ZMacros they believe is illegal or breaks our rules:a profile, a food entry, or something said about them. Write to support@zmacros.com. Section 3 of the Acceptable Use Policy says what to include. We confirm that we have received your report, look at it carefully and without bias, and act quickly where the content is clearly illegal or harmful. We tell you, and the person whose content or account is affected, what we decided and why, and how to ask us to look again. A person, not an automated system, decides. Don't send a report you know is false.

6. Paid plans

6.1 ZMacros is free to use. The optional ZMacros Premium plan adds the features listed on the paywall, including AI photo scan allowances. The Subscription and Auto-Renewal Terms set out what Premium includes, how the free plan's ads and scan credits work, what the app shows you before you buy, and the rules on renewal, price changes and cancellation.

6.2 The store is the merchant of record. Apple (App Store) takes the payment, charges tax, handles renewals and issues refunds (see the Refund Policy). You cancel in your store's subscription settings; Settings → Subscription → Manage subscription in ZMacros takes you there. Deleting your account does not cancel your subscription.

6.3 EU, EEA and UK withdrawal right. If you are a consumer there, you can usually withdraw from a subscription within 14 days of buying it. Section 7 of the Subscription Terms explains how, and when you might pay for the days you used.

6.4 Prices and scan allowances by country. Premium's price and its monthly AI photo scan allowance depend on the country or region of the Apple or Google account you buy with, as the store reports it to us. In lower-income markets, as listed in the App Store or Google Play, Premium costs less and includes fewer AI photo scans a month (section 1 of the Subscription Terms gives the levels). The store shows your price before you buy. Your allowance follows the country you bought in, including when you travel, and is checked again at each renewal. Moving to another country is not misuse. If we find that an account has misused regional pricing, for example by using a store account from another country only to get a lower price, we may limit or end its paid plan. A person makes that decision, and section 9.2 applies: we tell you why, and you can ask us to review it.

6.5 Japan. The seller, price, payment, cancellation and refund details that Japanese law asks for are in our 特定商取引法に基づく表記 (Japan Commerce Disclosure), also at https://zmacros.com/tokushoho.

7. Acceptable use

You must follow the Acceptable Use Policy. In short: don't break the law, don't harm people, don't misuse the shared food data or other people's data, don't attack or get around the app's security, limits or paywall, and don't scrape or resell our data.

8. Coaches and creators

8.0 Coaching and creator features are not part of this version of ZMacros. If we add them, we will update these terms first and tell you before the new terms apply.

9. Suspension and termination

9.1 You may stop using ZMacros at any time and delete your account in Settings → Account → Delete my account. If your account is suspended or closed, the app shows only a notice: email support@zmacros.com from the address on your account and we will delete the account or send you your data. Deleting your account does not cancel a paid plan: cancel it in your App Store subscriptions first, or the store keeps charging. The Privacy Policy explains what deletion removes and what we keep, including a minimal moderation record so that a decision cannot be avoided by signing up again.

9.2 We may restrict a feature, or suspend or close your account, if you seriously or repeatedly break these terms, if the law requires it, or to protect other users or the service. Only a person, not an automated system, can suspend or close an account. We will tell you in the app that your account is suspended or closed, why, and which rule in these terms or which law the decision is based on. You can ask us to review the decision at support@zmacros.com. If we close your account for a reason that is not your fault, we will support your request to the store for a proportionate refund of the paid period you lose.

9.2A Limits on AI scanning. To stop abuse, scanning slows or pauses until the next day when it is much heavier than a person would scan. When your plan's monthly allowance is used up, scanning stops until the allowance resets at the start of the next calendar month (UTC). We may also pause AI scanning on an account, first for 24 hours, then for 7 days, then until a person has reviewed it; you can still log, sync, export and delete your data. Scanning can also be unavailable for everyone for a while if a service-wide daily safety limit is reached, and it is not offered in some countries and regions. You can ask us to review a limit at support@zmacros.com.

9.3 If we stop offering ZMacros, we will give you at least 30 days' notice unless that is impossible, and a way to export your data. For a paid period we cannot provide, you may ask the store for a proportionate refund, and we will support it.

9.4 Sections 3 and 3A, section 5 from 5.3 on, and sections 12 to 16 continue after this agreement ends.

10. Changes to ZMacros and to these terms

10.1 Changes to ZMacros. We may change or remove features for a valid reason: to improve the app, to keep it secure, because a provider changes or stops a service we rely on, or because the law requires it. Changing a feature never adds to what you pay. If a change makes a paid feature more than slightly worse during a period you have paid for, we will email you (if you have an account) and tell you in the app before it happens. You can then end your subscription within 30 days of the change and ask the store to refund the unused part, and we will support that request. A feature marked as a preview or beta may change or be withdrawn without notice, and is not part of a paid plan unless the plan description lists it.

10.2 Changes to these terms. We may change these terms only for a valid reason: a change in the law or a regulator's guidance, a new or changed feature, a change in the providers we use, or to make the terms clearer. For a change that affects your rights or what you pay, we give you at least 30 days' notice before it takes effect, by email to the address on your account if you have one and by publishing the new version on our website, where the app's links to these terms lead. A correction that does not affect your rights takes effect when we publish it. If you keep using ZMacros after a change takes effect, the new terms apply to you. If you do not agree, you can end this agreement before then at no cost: stop using ZMacros, delete your account and cancel any subscription. If you had paid for a period that runs past the change, you can ask the store to refund the unused part, and we will support that request.

11. Availability

ZMacros will sometimes be down or have bugs, and it won't run on every phone. We may pause it for maintenance or security.

12. Our responsibility to you

12.1 If you are a consumer in the EU, the EEA or the UK: we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, or for business losses. Your legal rights, including those under the UK Consumer Rights Act 2015, the Digital Content Directive (EU) 2019/770 as implemented in your country, and product liability law, are not affected.

12.2 If you are a consumer in Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies them. If you are a consumer in New Zealand: nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, and 12.3 doesn't apply to you.

12.3 Everyone else, to the extent the law allows:

12.4 Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and your statutory rights as a consumer. The limits in 12.3 never apply to loss we cause deliberately or through gross negligence. If your local law forbids any part of 12.3, that part doesn't apply to you.

12.5 Apple. If you got ZMacros from the App Store and it fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility, to the extent the law does not exclude them.

12.6 Other people's content, advice and conduct. We are not responsible for loss caused by the advice, content, products or conduct of other users or third-party data sources (3A.2), or by your decision to follow them, except to the extent that we caused or contributed to that loss, for example by breaking these terms, by our own negligence, or by failing to act on a report as the law requires. Where we share responsibility with someone else, we are responsible for our part, and for more only where the law where you live requires it.

13. Indemnity

This section does not apply to consumers in the EU, the EEA, the UK, Australia, New Zealand, Quebec, or anywhere else the law does not allow it. Elsewhere, you agree to cover our reasonable losses and costs (including reasonable legal fees) from a third-party claim caused by your breach of these terms, your misuse of ZMacros, your content, or advice you give other users, except to the extent we caused it. We will tell you promptly about any such claim and let you take part in the defence.

14. Governing law and disputes

14.1 Talk to us first, if you like. Write to support@zmacros.com and we will try to resolve the problem within 30 days. This step is optional and never stops you going to court or to a regulator, such as your local consumer protection body or data protection authority.

14.2 Governing law. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. If you are a consumer, you also keep the protection of the mandatory laws of the place where you live.

14.3 Courts. Disputes go to the courts of Ontario, Canada. If you are a consumer, you may also bring a claim in the courts where you live, and we may bring a claim against you only there where your local law requires it.

14.4 No arbitration, no class-action waiver, no jury waiver. Disputes are decided by courts. Nothing in these terms requires arbitration, stops you taking part in a class or group action, or waives a right to a jury trial.

15. Third-party terms

15.1 You must follow the terms of any third party whose service you use with ZMacros, such as your mobile network, the App Store, Google Play or Apple Health.

15.1A Data from health platforms and devices. Data that ZMacros reads from Apple Health, such as steps, energy burned, workouts and body fat, comes from those platforms and the watches and apps that feed them. We do not check it, and we are not responsible for its accuracy or if a provider changes or stops a connection. If it is wrong, figures that use it will be wrong too.

15.2 Apple-specific terms. If you got ZMacros from the App Store:

Questions, complaints or claims about ZMacros go to us: LEGAL ENTITY NAME, REGISTERED ADDRESS, support@zmacros.com, PHONE NUMBER.

16. General

16.1 Entire agreement. These terms and the documents in 1.2 are the whole agreement between you and us about ZMacros.

16.2 Severability. If a court finds part of these terms invalid, the rest continues.

16.3 No waiver. If we do not enforce a right straight away, we can still enforce it later.

16.4 Transfer. We may transfer this agreement to an organisation that takes over ZMacros, and we will tell you. Your rights as a consumer will not be reduced. You may not transfer your rights under these terms.

16.5 Language. These terms are available in English only.

16.6 Events outside our control. We are not responsible for a delay or failure caused by events outside our reasonable control, such as a provider or app-store outage, a cyber attack we took reasonable steps to prevent, a natural disaster, war or a government action. We will restore the service as soon as we reasonably can. If a paid feature is unavailable for a long time because of such an event, you may cancel and ask the store for a proportionate refund.

16.7 Notices. We may send you notices in the app or to the email address on your account.

17. Contact

LEGAL ENTITY NAME, REGISTERED ADDRESS, PHONE NUMBER Support: support@zmacros.com · Privacy: privacy@zmacros.com · Security: security@zmacros.com

EU Digital Services Act. Our single point of contact for users and for authorities is support@zmacros.com. We answer in English.