Terms: Regional Supplements
Version: VERSION · Effective date: EFFECTIVE DATE Published by: LEGAL ENTITY NAME, REGISTERED ADDRESS
If you live in a place covered below, the matching section applies to you and wins where it differs from the Terms of Service.
A. European Union and EEA consumers
You keep the protection of the mandatory law of your country. You may sue us in your country's courts, and we can bring a claim against you only in the courts of the country where you live.
Sections 12.3 and 13 of the Terms do not apply to you. We are liable under the statutory rules for digital content and digital services, including the remedies for lack of conformity.
Changes. We change the Terms only for a valid reason and with at least 30 days' notice (Terms 10.2), and you may end the contract free of charge before the change takes effect.
Withdrawal. See section 7 of the Subscription and Auto-Renewal Terms.
Cancelling. Subscriptions bought in the App Store are cancelled in your store account settings. Settings → Subscription → Manage subscription in the app takes you there.
16 and 17-year-olds and paid plans. Where the law of your country requires a parent's or guardian's agreement for a minor to take out a paid subscription, that agreement is needed. If it was not given, the parent or guardian may ask for the subscription to be cancelled and refunded as the law allows.
Language. These Terms and the paid-plan information are available in English only.
Who we are. Our name, address and contact details are at the top of these Terms and in section 17 of the Terms of Service.
B. United Kingdom consumers
As in section A, under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You may bring a claim in the courts of England and Wales, Scotland or Northern Ireland, depending on where you live. When the subscription rules of the Digital Markets, Competition and Consumers Act 2024 come into force (announced for January 2027), you will also have the renewal reminders, cooling-off and easy-exit rights they give.
C. Australia and New Zealand
Australia
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
New Zealand
If you are a consumer in New Zealand, our services come with guarantees under the Consumer Guarantees Act 1993, including that they will be supplied with reasonable care and skill and be reasonably fit for any purpose you made known to us. Nothing in the Terms limits those guarantees or your rights under the Fair Trading Act 1986. Sections 12.3 (limits on our responsibility) and 13 (indemnity) of the Terms don't apply to you.
D. Quebec
- Sections 12.3 and 13 of the Terms apply only as far as the Consumer Protection Act allows. We cannot exclude or limit our liability for bodily or moral injury.
- Changes. A change to the Terms applies to you only if it meets the conditions of the Consumer Protection Act. At least 30 days before a change takes effect, we email you (if you have an account) a written notice with the new clause, the old one, the date it takes effect, and your right to refuse the change and end the contract at no cost or penalty.
E. Brazil
You keep the rights given by the Consumer Defence Code (Law 8.078/1990), including the 7-day right to withdraw from purchases made outside a commercial establishment (art. 49) and the right to sue in your home courts. Clauses that exclude or reduce our liability, or allow us to change the contract on our own, do not apply to you as far as the Code makes them void.
F. Canada (other than Quebec)
Nothing in the Terms limits your rights under your province's consumer protection law, including any right to bring a claim in your own province (Terms 14.3).
G. Japan, South Korea and other countries
- Japan: the exclusions and the cap in section 12.3 of the Terms do not apply to damage we cause deliberately or through gross negligence; for other damage they apply only as far as the Consumer Contract Act allows. The paid-plan terms are shown on the final screen before you buy.
- South Korea: the exclusions and the cap in section 12.3 of the Terms do not apply to damage we cause deliberately or through gross negligence, and apply to other damage only as far as the Act on the Regulation of Terms and Conditions allows. The store asks for your consent before a price rise where Korean law requires it, and tells you before the charge.
- Argentina: you can cancel your subscription in your store account settings, and ask for a withdrawal through the store's refund page.
- Mexico: you can cancel a subscription online, without penalty, in your store account settings.
- Chile: you keep the rights given by Law 19.496 on consumer protection.
H. Age and parent or guardian rules by country
The app asks for your year of birth and, where it matters, whether you have had your birthday this year. It uses your phone's region, or the country you choose, to apply this table.
| Where you live | Minimum age | 16 and 17-year-olds |
|---|---|---|
| EU and EEA countries (including Norway, Iceland and Liechtenstein), United Kingdom, Switzerland, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Vietnam | 16 | Admitted after confirming that a parent or guardian agreed |
| United States, except the states in the next row | 16 | Admitted after confirming that a parent or guardian agreed. A 16 or 17-year-old in the US is asked whether they live in one of the states in the next row |
| Texas, Utah, Louisiana; California and Alabama from 1 January 2027 | 18 | Not admitted (these states require a parent's consent through the app store, and ZMacros does not yet read the store's age signal) |
| Taiwan | 18 | Not admitted (under-18s need a parent's actual approval, which ZMacros cannot collect) |
| Thailand | 20 | Not admitted |
| Every other country, and whenever we cannot tell your country (or, in the US, your state) | 18 | Not admitted |
| Mainland China, Russia, Belarus, Iran, North Korea, Syria, Cuba, Qatar, Oman, Lebanon, Saudi Arabia, Indonesia, Kazakhstan, Turkmenistan | ZMacros is not offered | — |
The guardian confirmation. A 16 or 17-year-old ticks: "My parent or legal guardian has agreed to me using ZMacros, a health and nutrition app that processes health-related data, and to any paid plan I choose." We record that confirmation, with the version of the wording and the time, on your phone, and on our servers once you create an account. There is no separate step for the parent, and we do not verify it.
We admit 16 and 17-year-olds only where we understand that this confirmation is all the law asks. A parent or guardian is responsible only as far as the local law allows (Terms 2.2A), and this does not reduce our own duties to the teen. Some features are for adults only, everywhere (Terms 2.2B).